PERSON TO PERSON COMMUNICATION PROCESS
A Brief on Effective Communication
When you communicate with someone, do you know that there are at least six messages present in the person-to-person communication process:
1. What you MEAN to say.
2. What you ACTUALLY say.
3. What the other person HEARS.
4. What the other person THINKS he has heard.
5. What the other person SAYS.
6. What you THINK the other person says.
No wonder there is so much miscommunication. Remember this when you communicate and ensure that your message gets across properly and also understand what the person you are communicating with is trying to convey to you.